Beautiful little Isaac was born with a condition called ‘omballicile’ – where some of his bowel was protruding out through his umbilical cord. Just a few hours in the world and he was already being whisked to Temple Street for emergency surgery.
As he was born by emergency caesarean section at just 35 weeks, his mum Ashley was still an inpatient recovering. She says it was heart-breaking watching him get set up in an incubator for transition and waving goodbye as he entered the lift with the team, on his way to Temple Street.
But Ashley says that she was kept up-to-date with regular phone calls from Temple Street, to reassure her that her precious baby Isaac was being cared for.
“Every three hours the nurses called me, filling me in on what care had been carried out and how he was doing, as well as encouraging me to keep expressing milk via his NG tube. I felt involved through the phone calls and they kept reassuring me that he was being cared for and we were both respected as individuals.”
In the meantime, Isaac’s dad Dean, his granddad Bart and grandparents Marie and Joe were able to go visit him in St. Michael’s B High Dependency Unit that day.
Since then, Isaac continues to be a regular patient in Temple Street and Ashley says that they are always met by staff with smiling, friendly faces, who are willing to help, be honest and do their best for the children in their care.
“Isaac was linked to the metabolic unit in Temple Street, cared for by Ellen Crushelle – who along with her team has always been very approachable, helpful, sympathetic and professional. We have always felt listened to and respected when Isaac cared for in this unit. Isaac also attends the neurology department, and is under Dr. Declan O’Rourke, who is a gem. He has all the time in the world for us to voice our concerns, worries and hopes for Isaac. He’s a man who truly cares about the holistic well-being of the children. He really cares and explains everything so well to us as parents.”
Ashley says that when she thinks of Temple Street – these are the people who stand out in her mind.
“Not only as doctors and surgeons, but as people who care and have been there for us through some of the toughest parts of our journey together. And think of the nurses – always full of cheer and a smile.”
She says that the nurse who cared for Isaac on his first ever trip to Temple Street also stands out in her mind. “She was so observant – she knew what Isaac needed. And for all those phone calls, to tell me simple things, like that he’d taken five mls through his NG tube. These phone calls made being separated from Isaac so much easier. I felt involved and informed from the start – so thank you.”